BACOLOD CITY – Residents and consumer advocacy groups in Bacolod City are intensifying calls for improved water services following confirmation that PrimeWater Infrastructure Corp., the joint venture partner of the Bacolod City Water District (Baciwa), has been acquired by Crystal Bridges Holding Corporation, owned by retail tycoon Lucio Co. The sale of the Villar-owned PrimeWater, finalized in mid-December 2025, has sparked hopes for upgrades but also demands for transparency and accountability over longstanding issues.
Persistent Complaints Drive Public Outcry
PrimeWater has faced years of criticism for:
- Poor water quality: Dark, smelly, and contaminated supply in multiple barangays.
- Frequent disruptions: Low pressure, intermittent service, and waterless periods.
- Financial instability: Recent arrears to supplier Bacolod Bulk Water Inc. (BBWI) nearly caused a shutdown in December 2025.
Groups like Water Watch Advocates and Amlig Tubig view the ownership change as an opportunity but criticize the 2020 25-year JVA as “onerous and one-sided,” favoring private interests over public welfare. They demand a public hearing, full disclosure of the sale terms, and potential contract nullification.
Official Responses and Hopes for Improvement
Mayor Greg Gasataya prioritized service upgrades: “Once finalized, we’ll sit down with Baciwa and the new owner to ensure better delivery.” Rep. Alfredo Abelardo Benitez noted Co’s commitment to inject up to P3 billion for modernization (doubling prior estimates of P1.5 billion needed), including pipe replacements and increased supply.
Consumer advocates remain cautious, insisting on protections against rate hikes and guarantees for reliable, potable water.
The transition—expected early 2026—could mark a turning point for Bacolod’s water woes, but residents stress: Actions, not promises, will measure success.
Key Concerns Snapshot:
| Issue | Description |
|---|---|
| Water Quality | Dark, smelly, contaminated |
| Supply Reliability | Low pressure, frequent interruptions |
| Financial Issues | Past arrears nearly caused disconnection |
| Demands | Transparency, JVA review, service guarantees |